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About Richard ("Rick") Burton

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

As owner, founder, and chief officiant, Rick Burton puts every couple at ease with his warm, personable, and accepting nature.  As a Spiritual Humanist, Rick has a non-judgmental approach, and finds deep satisfaction in delivering a wedding experience that reflects each couple's personality and values.

 

Rick is a career hotel concierge professional who has enjoyed many accolades throughout his fruitful career. He was inducted to Les Clefs d'Or, ("The Golden Keys"), an international society of professional hotel concierges that began in Paris in 1929.  He is honored to be the recipient of the 2012 South Carolina Hospitality Ambassador Award.  

 

Rick discovered his passion for performing weddings in 2007, and he found it to be a natural extension of the concierge's motto, "In Service through Friendship".  He treasures the memories of every ceremony in which he has participated.  Even more,

he is fortunate to call many of these couples lifelong friends.  

 

Born and raised in Southeastern Michigan, Rick fell in love with the Carolinas on vacation 27 years ago. He is now very proud to call Asheville, NC home.

Holly Stiel is a trailblazing service philosopher who innovated a method of training based on the practices and principles of the world-class concierge. 

 

Her clients include: Disney, Nordstrom, AVEDA, American Express and Auberge Resorts to name a few. She was the Spokesperson for The Visa Signature Card.

 

In 1976, Stiel became the first female concierge in the USA when she created the desk at the Grand Hyatt Union Square in San Francisco. Two years later she was the first American woman to be admitted to the exclusive  international Les Clefs d’Or Association for concierges. She has received the association’s Lifetime Achievement award for her broad contributions to her profession. Stiel was the first female and non-corporate executive to receive the “Distinguished Visiting Professor” Chair from Johnson and Wales University.

 

She is the author of six books including The Art and Science of The Hotel Concierge, Ultimate Service, The Complete Handbook to the World of the Concierge, Thank You Very Much – A Book for Anyone Who Has Ever Said, “May I Help you?” The Neon Signs of Service and How To Get The Best Out of Your Hotel Concierge A-Z.

Holly discovered her passion for crafting and performing wedding ceremonies when she moved from Northern California to Western North Carolina.  As a Spiritual Humanist, she delights in bringing each couple's unique ceremony vision to vibrant life.  To say that she is uniquely qualified for the role is quite the understatement!

About Holly Stiel
 

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For Your Happily-Ever-After